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Who is GeoMan?
 Who is GeoMan?
GeoMan is a real person who enjoys being outdoors with friends and family. The GeoMan caricature shows a super-hero with a BIG smile. Though he does not have super-human strength, GeoMan strives to astonish you with extraordinary service with a BIG smile.
An avid mountain cyclist, GeoMan spends time every day riding and using products sold on www.geomangear.com (he has over 500 rides logged on his Garmin Edge, for instance). Sharing information among the staff at GeoManGear, we can almost always answer those tough questions that crop up now and then. If not, we'll search for the answer and help you through it... We promise!
Yes, we use the products we sell while we experiment and learn. We respect our fragile planet and believe that our products encourage
people to safely experience nature "first-hand" and, hopefully, learn
to love it in the process.
We're not chained to our computers every minute of every day but we promise to astonish you with our service. If there's a slight delay in hearing back from us, it means we're OUTSIDE! GeoMan's enthusiasm is genuine. We'll treat you with courtesy and respect. Read our feedback!
We trust what we sell. We can explain how to use our products and how to get the most out of your purchase. Heck, we don't care where you bought something, we're glad to help you anyway. That way we have a chance to make you a "future" customer. :)
At GeoMan Gear, we strive for the following: - To provide the highest level of service so that we astonish our customers:
- To
outmaneuver "big box" retailers who are incapable of the personal
service and attention that a small, nimble company like GeoMan Gear can
provide.
- To respond to customer communiques as positively, quickly, and efficiently as possible.
- To leverage technology so that we exceed our customer's expectations in the most efficient and productive manner.
- To promote products that meet our criteria for efficiency, reliability, usefulness, safety, form factor, and demand.
- To
promote manufacturers that have complete integrity while respecting
their customer's and reseller's needs and desires selflessly.
- To take a genuine interest in our customer, treating them with respect and every courtesy.
- To protect the privacy of our customers - at any cost.
GeoMan Gear has grown primarily through "viral marketing".
Viral Marketing is when the customer is doing the marketing: What do you think we'd prefer having, one excellent marketing person or 10,000
extremely satisfied customers that can't stop talking about our service and referring new customers? That's what this is all about!
We hope you find the confidence to buy from us. We certainly appreciate your business and strive to provide the highest value, customer service, communication, and best prices. We welcome your questions and comments. Feel free to tell us how we might better serve your needs.
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